If you need to cancel or reschedule your sauna session, please email
[email protected] with your booking confirmation details. We require 48 hours' notice for cancellations or rescheduling to allow time to re-advertise the session. For event bookings, 96 hours' notice is required. Cancellations made with less than 48 hours' notice will not be refunded. If we cancel or reschedule your session, you will be notified and offered a refund.